Business Analyst Foundations
Real portfolio pieces built during the course, not a certificate for its own sake. Each one is work you can show.
- Stakeholder mapEvery person who can decide, inform, block or be affected by the change, rated on influence over this decision and interest in it, with what each one needs and how you will keep in contact.
- Process map · as-is and to-beThe work order process as it really runs today, workarounds and depot variants included, and the process you are proposing instead, drawn to the same rules so every difference is visible and labelled as configure, process change, customise or policy.
- Requirements documentBusiness, stakeholder, solution and transition requirements in one traceable table: each with a named source, a link to the objective it serves, a priority set by the business, and how it will be accepted.
- User story backlog with acceptance criteriaThe same requirements cut into stories a team can finish, each with given, when, then criteria covering the negative and exception cases, written so a developer and a tester read them identically.
- Gap analysisRequired capability against what exists today, with the four options priced for every gap: configure, change the process, customise, or accept the gap, plus a recommendation and the person who owns the decision.
What you'll learn
Course content · 7 modules, 28 lessons
Sign up to unlock every lesson - the titles below show exactly what is inside.
Just enough theory to function as a business analyst: what the role actually does between the business and the build, how to elicit a real need rather than transcribe a request, how to read stakeholders, how to map a process honestly, the requirement types that keep a project pointed at the right goal, and how to write a requirement that can actually be tested.
Requirements
- No prior experience in this field is required to start.
- A computer with a reliable internet connection.
- Comfortable using a web browser - no software to install.
Description
Every CertClue course follows the same seven-part shape: fundamentals, the role translated out of job-posting language, a real working day, the job's recurring rhythms, a multi-day simulation, the portfolio you build along the way, and a handoff into your next move. Here is what that looks like for business analyst.
Who this course is for
Anyone aiming to become a business analyst, including career changers with no background in it yet. This is the entry rung of a realistic ladder:
Gathers requirements, writes user stories, and keeps documentation current for one product area.
Owns requirements for a full initiative, runs workshops, and translates business goals into a plan delivery can build.
Sets analysis standards across a team, works directly with leadership on strategy, and mentors junior analysts.
Where it leads
This course prepares you for the IIBA ECBA role or credential path. Named for preparation only - no partnership or endorsement is implied.
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