Endpoint Administrator (Microsoft 365 and Intune)
Real portfolio pieces built during the course, not a certificate for its own sake. Each one is work you can show.
- Compliance rollout planA board-approved compliance policy turned into a rollout that locks nobody out: why devices fail, the fixes pushed by policy, the evidence gathered before enforcement, and a new date with a daily measure.
- Personal phone protection designHow tenant data is protected on 400 staff-owned phones without enrolling them: what the managed apps enforce, what IT can and cannot do, how access is enforced, and how it was agreed with staff.
- Lost device recordA stolen laptop handled from the evidence: whether the data was readable, what was done to the device and the account, who was told, and how the user was back at work the same day.
- Fleet report for the steering groupThe fortnight for the IT steering group: compliance from one device in five to under 3%, admin rights removed, updates staged, a theft that exposed nothing, and the one decision IT needs from them.
What you'll learn
Course content · 7 modules, 20 lessons
Sign up to unlock every lesson - the titles below show exactly what is inside.
What changes when you manage every device at once: policy, not tickets, and the people who have to live with it.
Requirements
- Comfortable with the fundamentals this course's own Module 1 covers, or equivalent experience.
- No prior experience in this field is required to start.
- A computer with a reliable internet connection.
- Comfortable using a web browser - no software to install.
Description
Every CertClue course follows the same seven-part shape: fundamentals, the role translated out of job-posting language, a real working day, the job's recurring rhythms, a multi-day simulation, the portfolio you build along the way, and a handoff into your next move. Here is what that looks like for endpoint administrator (microsoft 365 and intune).
Who this course is for
Anyone aiming to become a endpoint administrator (microsoft 365 and intune), including career changers with no background in it yet. This is the entry rung of a realistic ladder:
Fixes individual users' problems with accounts, devices and software, and escalates what needs more access or expertise.
Sets and runs the policies that manage every device in the organisation: enrolment, compliance, apps, updates and security, rolled out without stopping work.
Designs how the organisation's devices, identities and apps work together, and sets the standards endpoint administrators run.
Where it leads
This course prepares you for the Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) role or credential path. Named for preparation only - no partnership or endorsement is implied.
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