Operating System Types and Their Purposes
Objective 1.1 asks you to explain common operating system types. Match each to its typical hardware and use case, and know which filesystem each one uses natively.
Exam tip. exFAT is the answer whenever a removable drive must hold files larger than 4 GB and work on both Windows and macOS. FAT32 fails the 4 GB file size limit.
OS Installation Types, Partitioning and Filesystems
Objective 1.2 covers installations and upgrades. Know which install type preserves data, which partition scheme pairs with which firmware mode, and when each filesystem applies.
Exam tip. A drive over 2 TB that must be bootable rules out MBR immediately. If a system will not boot after a firmware mode change, the partition scheme and firmware mode no longer match.
Essential Windows Command-Line Tools
Objective 1.5 tests command-line tools by name and function. Questions describe a task and expect the right command, so learn what each one does rather than its full syntax.
Exam tip. Match the tool to the layer of the problem. sfc repairs Windows itself, chkdsk repairs the volume, and ipconfig/ping/tracert/nslookup work outward from the host into the network.
Windows Settings and Control Panel Utilities
Objective 1.6 asks you to configure Windows settings. The exam names a goal and expects the applet, so associate each utility with the one job it is used for.
Exam tip. Slow startup questions point to Task Manager's Startup tab. Search returning nothing points to rebuilding the search index, not reinstalling Windows.
Configuring Windows Client Networking
Objective 1.7 covers client networking features: network profiles, shares, mapped drives, proxy settings and domain versus workgroup membership.
Exam tip. Effective permission questions are resolved by combining NTFS and share permissions and taking the most restrictive result. Read carefully - Full Control on the share does not override Read on NTFS.
Linux Commands and Desktop Tools
Objective 1.9 keeps Linux at a practical level: essential shell commands, permissions and package management. Know what each command does and which one requires elevation.
Exam tip. Distinguish chmod from chown carefully - they are a common distractor pair. chmod alters permissions; chown alters ownership.
Installing Applications According to Requirements
Objective 1.10 covers what to check before installing software. Requirements questions expect you to identify the constraint that actually blocks the installation.
Exam tip. If a standard user cannot install software, the answer is elevation or a managed deployment, not disabling User Account Control.
Cloud-Based Productivity and Collaboration Tools
Objective 1.11 covers installing and configuring cloud productivity suites. The tested concepts are synchronisation behaviour, account types and what happens offline.
Exam tip. A user who cannot open files on a flight has not marked them for offline availability. The answer is to enable offline access, not to reinstall the client.
Windows Administrative Tools and MMC Snap-ins
Objective 1.4 covers the management consoles. Each snap-in owns a specific area, and questions test which one you would open for a given task.
Exam tip. Event Viewer is the answer whenever a question asks what caused an intermittent or overnight problem. It is the only tool that shows history.
Windows Editions and Their Feature Differences
Objective 1.3 compares Windows editions. The tested differences are domain membership, BitLocker, Group Policy and Remote Desktop hosting - all absent from Home.
Exam tip. Any scenario where a user cannot join the domain, enable BitLocker or accept a Remote Desktop connection has the same answer: they are on Home and need Pro.
Filesystem Choice and File Management
Choosing a filesystem is a recurring Core 2 decision. The constraints that decide it are maximum file size, cross-platform compatibility and whether permissions are needed.
Exam tip. The 4 GB FAT32 file size limit is tested repeatedly, usually disguised as a user unable to copy a large video to a memory stick. The fix is reformatting as exFAT.
Remote Access Technologies and When to Use Them
Objective 4.9 sits in Operational Procedures but is best learned alongside the operating system material. Each remote technology suits a different task and carries different risk.
Exam tip. Exposing RDP directly to the internet is always wrong. The expected answer is to require a VPN connection first, or to place RDP behind a gateway with multi-factor authentication.
macOS Features and Tools
Objective 1.8 covers the macOS equivalents of Windows tools. Most questions are simple translation - name the Apple tool that does the Windows job.
Exam tip. Learn these as pairs. Cross-platform questions almost always describe a Windows capability and ask for the macOS name, or the reverse.