Every role course, in one place.

AI Workflow Automation Specialist

Design, build, test and maintain automated workflows that connect everyday business apps and AI steps together, and leave with four real automation artifacts you can show a client or an employer.

AI Workflow Owner

Build a small automation someone else's work now depends on, document it well enough to survive your own absence, and be the person colleagues bring a misbehaving AI tool to.

Junior Back-End Developer

Build the server side: design an API somebody else can use, model and query the data behind it, put the authorisation checks in the endpoint, test it against a real database, and debug it where you cannot attach a debugger.

Customer Service Representative

Handle real phone, chat and email support: de escalate an upset customer, resolve order and billing problems correctly, hold an honest retention conversation, and finish with four artifacts you can show an interviewer.

Customer Support Manager

Read a team's numbers as a diagnostic rather than a scoreboard, decide which repeated exception becomes policy and which must stay an exception, take a recurring cause to the department that owns it, and manage the team lead who is the problem.

Junior Data Analyst

Take a vague stakeholder request, clean the messy data behind it, answer it correctly in SQL, and hand back a dashboard with its spec and a one page memo somebody can act on.

Cert route: Microsoft PL-300

Data Center Technician

Learn to work a data centre floor: read a rack elevation, work out whether a circuit can take one more server, find a hot spot, replace a failed drive and run it through a return, work other people's equipment under a smart hands ticket, and leave holding the documents that prove it.

Cert route: CompTIA Server+, or a vendor data centre associate certification

Junior Data Engineer

Learn to move and shape data reliably: build pipelines that can be re-run safely, load incrementally, catch bad data before anyone reports on it, and tell people honestly when yesterday's numbers were wrong.

Cert route: Microsoft Azure DP-900, then a provider data engineering certification

GRC Analyst / Junior IT Auditor

Learn to do the GRC and IT audit job: map controls, run a walkthrough, rate a risk, sample and test evidence, and write a finding a busy executive can act on.

Cert route: ISACA CISA

HR Coordinator / HR Generalist

Run the people side of a small UK company properly: handle a probation decision, a right to work check, a raised concern and a payroll deadline without getting any of them wrong. Set in the UK, with what changes elsewhere named as it comes up.

Cert route: CIPD Level 3

IAM Analyst

Learn to run identity as a job: read a SAML assertion and a token payload, move joiners, movers and leavers through the lifecycle without leaving access behind, design roles that survive real people, run an access review that means something, and keep privileged accounts under control.

Cert route: Microsoft SC-300, or Okta Certified Professional

Junior Front-End Developer

Build a page to a spec that survives real content and real screens, work inside a component codebase, debug with devtools instead of guesswork, fix genuine accessibility defects, and use git and code review the way a team actually does.

KYC/AML Analyst

Learn how a bank actually verifies who a customer is, screens for sanctions and PEP risk, monitors transactions for suspicious activity, and writes the case file a BSA/AML officer can act on, finishing with artifacts you can show an interviewer.

Network Security Administrator

Learn to own the controls on a real network: segmentation, firewall rule bases, ACLs, VPNs, IDS and IPS, NAC and device hardening, and leave holding a change request, a rule base audit, a segmentation design and a hardening checklist.

Cert route: Cisco CCNA, then CompTIA Security+

QA Analyst

Decide what a sprint's testing time actually covers, review a junior's suite and bug reports for the specific gap rather than a general impression, and weigh what is worth automating against what stays manual.

Cert route: ISTQB CTAL-TA

Senior KYC/AML Analyst / AML Investigator

Review the alerts a junior analyst already closed, draft the SAR narrative a BSA officer has to be able to sign without rewriting, and find the pattern across a queue that no single case shows.

Support Team Lead

Take the escalations the front line cannot resolve: approve the exception or refuse it, review cases somebody else closed, find the one cause under three complaints, and coach the rep whose numbers are the best on the team.

Virtual Assistant

Run a client's calendar, inbox, travel, and meetings end to end, communicate like a trusted operator, and finish with a proposal and portfolio built for real freelance client work.

IT Support Technician

Work a real service desk: triage incidents and requests, run password and MFA resets safely, hold a P1 without dropping the queue, escalate what you cannot close, and finish with five artifacts you can put in front of an interviewer.

Cert route: CompTIA A+

Junior UX/UI Designer

Learn the durable model of UX/UI work: honest research, structure before pixels, wireframes to hi-fi, accessibility built in, and a written case study that proves you can reason about a design rather than just decorate one.

QA Tester

Learn to do the QA job: turn acceptance criteria into test cases, work a defect from first symptom to verified fix, log bug reports a developer can act on without asking you anything, and sign a release off honestly.

Cert route: ISTQB Foundation

Any role plus AI fluency

Use AI tools on real work without embarrassing yourself: structure a prompt, verify what comes back, keep confidential data out, and know what not to automate. You leave with a prompt library, one automation specified end to end and built where you can build it, and an honest time-savings writeup.

Cloud Support Associate

Learn to do the cloud support job: read a bill and explain why it moved, work out why a resource will not start, answer a shared responsibility question honestly, and run a small deployment with a rollback plan.

Cert route: AWS Cloud Practitioner (or Azure AZ-900)

Junior Network / NOC Technician

Learn to work a network operations shift: read a monitoring alert, isolate a fault layer by layer, subnet by hand, know what to check before you call the carrier, and leave with the diagram, ticket and change record that prove you can do it.

Cert route: CompTIA Network+

Junior SOC Analyst

Learn to do the analyst job: work an alert queue without drowning, tell a real attack from a noisy rule, build a timeline from logs, escalate with evidence, and write the incident up so somebody else can act on it.

Cert route: CompTIA Security+, then CySA+

Digital Marketing Specialist

Learn to do the job: read the funnel as a diagnostic, tell channels apart by the intent they capture, scope real SEO and paid search work, design measurement before a campaign launches, and turn analytics into a recommendation someone can act on honestly.

Cert route: Google Analytics and Google Ads certifications

Junior Regulatory Compliance Analyst

Work a real compliance analyst seat at a bank: review transactions and accounts for regulatory red flags, apply BSA/AML and KYC basics, write up findings, escalate to a compliance officer, and finish with five artifacts you can put in front of an interviewer.

Project Coordinator

Learn to do the coordinator job: build and hold a plan, run the cadence that keeps a team honest, write a status report that says the true thing, keep a RAID log that actually gets used, and turn scattered meeting notes into actions people do.

Cert route: CAPM or PSM I

Cloud Security Associate

Learn to secure a cloud environment the way the job actually goes: review who can do what, find the configuration that leaks, decide what to contain first, preserve the evidence, and refuse a bad request in a way that gets you invited back.

Cert route: CompTIA Security+, then AWS Certified Security Specialty

Junior Sysadmin

Run Windows and Linux servers side by side: identity and permissions, disk and services, logs, patching, scheduled work, and backups you have actually restored. You leave with a provisioning script, a tested restore runbook, a patch log and a postmortem.

Cert route: CompTIA Linux+ · Microsoft server certifications

Business Analyst

Learn to do the BA job: elicit a real need instead of transcribing a request, map a process as-is before redesigning it, write requirements and acceptance criteria that hold up in build and test, and run a genuine BA week end to end.

Cert route: IIBA ECBA

Junior DevOps / Platform Engineer

Build and ship software the way a platform team does: version control discipline, a pipeline you can explain, containers that build the same everywhere, and deploys you can roll back. You leave with a commented pipeline, a container setup, a runbook, an incident timeline and a hardening checklist.

Junior SRE / Linux Admin

Learn to keep a Linux service up: read a machine under load, choose what to measure, define an objective you can defend, take a page at 3am without making it worse, and write the postmortem that stops it happening again.

Cert route: CompTIA Linux+ then RHCSA

BI Analyst / Power BI Developer

Build the thing other people use without you in the room: a star schema model, relationships that filter the right way, a small library of correct DAX measures, and a multi page dashboard that answers a decision instead of decorating a wall.

Cert route: Microsoft PL-300

AI Support Engineer

Build, integrate and support an LLM-backed feature in production: structure prompts for reliability, ground answers with retrieval, prove a change is an improvement with an eval set, and diagnose why it misbehaves once real users touch it. Assumes you already read Python and can call an HTTP API.

Salesforce Admin

Learn to do the admin job on a CRM platform: shape the data model, control who sees what, design automation that fires once, build reports the business can trust, and ship changes through a sandbox instead of straight into production.

Cert route: Salesforce Certified Administrator